Cancellation Policy

Customers may request cancellation of their booking by contacting our support team.

Cancellation Charges

Cancellation fees may vary depending on:

• Time remaining before departure.
• Hotel and airline policies.
• Tour operator conditions.
• Third-party service providers.

No-Show Policy

Failure to appear for scheduled travel services without prior notice may result in the booking being treated as a no-show, and no refund may be applicable.

Company Cancellation

In rare situations where Frontiva Trading Private Limited must cancel a booking due to unforeseen circumstances, customers will be offered an alternative travel arrangement or an eligible refund where applicable.

Force Majeure

We are not responsible for cancellations or disruptions caused by events beyond our reasonable control, including natural disasters, government restrictions, pandemics, strikes, political unrest, or weather conditions.